Results
What changes when nothing gets missed
A look at the problems we're asked to solve most often, and what our agents do about them.
24/7
Enquiries answered, including evenings and weekends
< 30s
Typical first response time after an enquiry lands
3x
More out-of-hours enquiries captured in the first month
Estate agency
Viewing requests captured while the office was shut
The problem
Portal enquiries and website questions arrived all evening. By morning, most had already booked a viewing elsewhere.
What we built
A website agent trained on their listings and process answers property questions, qualifies the buyer and books the viewing straight into the diary.
The outcome
- Every enquiry answered within seconds
- Viewings booked outside office hours
- Negotiators start the day with qualified enquiries, not a backlog
Trades & home services
No more missed calls during jobs
The problem
The team was on the tools all day. Calls went to voicemail and quote requests stacked up until evening.
What we built
An agent takes the job details, location and urgency, filters out-of-area work and pushes ready-to-quote jobs to the office.
The outcome
- Job details captured on first contact
- Out-of-area and non-viable jobs filtered out
- Quoting starts same day instead of next day
Professional services
Admin hours handed back to the team
The problem
New client onboarding meant the same forms, emails and CRM updates typed out by hand, every time.
What we built
Automated onboarding forms, document generation and system updates, with the agent chasing anything missing.
The outcome
- Onboarding paperwork completed without chasing calls
- Records updated automatically across systems
- Hours of weekly admin removed
"The point isn't that AI answers the phone. It's that the enquiry you would have lost is sitting in your diary on Monday morning."
Agentfy
Want the same for your enquiries?
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